HWZBB

The only BlackBerry community you will want to be in Singapore. Singapore BlackBerry users, unite!

HWZBB - The only BlackBerry community you will want to be in Singapore. Singapore BlackBerry users, unite!

BlackBerry Expert Centre – Singapore

If you have been following us closely or on Singtel network with BIS, you would have known that the BlackBerry Service Centre is now at The Cathay. Known as the BlackBerry Expert Centre, located strategically at The Cathay on Handy Road, the center is exclusively dedicated to providing after–sales service to BlackBerry customers. This means that all of our BlackBerry woes are now ALL brought the The Cathay, instead of the current 3 locations, mainly, Funan (Brightpoint) Leng Kee Road (Qool – Redhill) and Keppel (Brightstar). This would of course include all 3 telcos as well. The expert centre is now open and the other service centres will cease servicing as of end of 2012.

As long as you have a locally-bought NOT PARALLEL IMPORTED (such as BlackBerry Bold 9630, 9650, 9930) with valid local warranty (warranty card that is filled up properly if not, must come with a valid receipt), just bring over there for your device woes. Of course, this will take some time, so if you have an issue, hit us up on BBM, FaceBook or twitter.

Spoiler Inside: Press Release SelectShow
Category: News!
  • Chao Rui says:

    May I know what time does it close?

    January 5, 2013 at 3:51 pm
    • xmad says:

      Hi

      As stated, 11:00am to 8:00pm 🙂

      January 6, 2013 at 3:10 pm
  • kl says:

    I am a BlackBerry user from a neighboring country. as I am a frequent visitor to sg, can I use this center to diagnose my BlackBerry problems and rectify them?

    March 31, 2014 at 5:36 pm
    • xmad says:

      Unfortunately, it services only local devices. Please contact the country of origin for your device for support issues.

      April 3, 2014 at 11:14 am
  • photagyar says:

    can blackberry z10 can be installed viber?

    April 8, 2014 at 1:22 pm
    • xmad says:

      Hello,

      Yea, you should be ableto do so; with the android variant as there is no native variant.

      April 8, 2014 at 1:39 pm
  • Winston says:

    Do you repair a blackberry bought in Indonesia ?

    April 15, 2014 at 9:10 pm
    • xmad says:

      Well, depends on problem, I do, but not under warranty.

      On the other hand, the BlackBerry Expert Centre will only handle sets purchased locally (Singapore). To claim warranty, you will need to bring it down to the Service Centre in the country it originates from.

      April 16, 2014 at 12:10 pm
  • Winco Ho says:

    Hello, I have one set brand new from USA. It has some problem that turn on with white screen flash. May I know that you can repair if I pay the repair fee? Or even I pay also not entertain? Thanks

    April 17, 2014 at 6:44 pm
    • xmad says:

      Hello Winco,

      As mentioned, as we understand, only local sets will be entertained. Parallel imports are not accepted, you’ll need to send it back to whereever you purchased it from or its original country of origin to service it officially.

      April 17, 2014 at 9:26 pm
  • Kevin Leong says:

    Whats the opening hours please.

    I saw daily but I dont know what that means. Mon – Sun?

    May 10, 2014 at 8:16 am
  • Stephanie says:

    What if I lost the warranty card and receipt, can I still send my phone for service??

    July 10, 2014 at 2:35 pm
  • cheepean says:

    I hv a local set Q10 but I dun hv the warranty card & receipt~ my loud speaker & vibration mode are not working~

    Will they entertain since Q10 is less than 2yrs model~?

    November 2, 2014 at 9:07 am
  • rubana says:

    I am looking for bb z10/ z30. My bf desperately wants to own that phone and I cant find it anywhere. Could you pls suggest where I can get the original set of either one of this models?

    Thanks

    January 26, 2015 at 10:25 am
  • Alameri says:

    Do you sell z10 battery and how much it cost.

    January 27, 2015 at 11:14 pm
  • Kristeen says:

    I would like to get a blackberry phone but my workplace requires a non camera phone. Would it be possible to disable the camera function and also producing a certificate to justify so?

    April 8, 2015 at 12:55 pm
  • Jill says:

    Hi,

    Do you also sell blackberry products like this -> BlackBerry PlayBook Rapid Wall Charger OEM Original Fast Rate Home HDW-34727-001.

    I have a blackberry notebook and unfortunately its not charging properly anymore.

    August 17, 2015 at 8:01 am
  • Sam says:

    Can you repair broken touch panel of z3 bought in Malaysia?

    September 18, 2015 at 10:39 pm
  • Kate says:

    I understand that the centre provides services for local purchase device. My Z10 bought in middle east and now I need to change SIM slot. I’m currently visiting to Singapore. Is this feasible?

    September 21, 2015 at 10:30 am
  • kelvin says:

    I have local Blackberry passport model with LCD screen cracked. May i know the cost for the repair?

    October 20, 2015 at 10:13 am
  • Arun kumar.N says:

    BlackBerry z30 and BlackBerry priv price in Singapore?

    November 10, 2015 at 10:57 pm
  • Don says:

    Hi, will blackberry priv will launch here in singapore? If yes when will it be?

    November 20, 2015 at 8:31 am
  • Ivan Wong says:

    Hi,

    I have a Bold 9930 from US. Is working fine on 2G and Voice. According to my Telco support team, the phone is not log-in to my 3G data. Thus, I am not able to access the mobile data. It also work fine with wifi. I doesn’t require the BIS but needed the data for app when I am alway from wifi. Have check the 3G Band (2100) is supportable by this model before purchase.

    As my phone is not faulty, I am not expecting repair services. Just checking whether your experts aware of any configuration issue. Did some research. Could it be the PRL?

    The last Bold carry by me Telco is 9900 which I understand is similar to 9930.

    Any assistance appreciate. If it is hardware compatibility issue, I can live with it.

    Thanks.

    November 22, 2015 at 12:38 pm

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